Thank you for shopping using
In case you
are not entirely satisfied with your purchase, we are here to help. If you received
products that are damaged or not as described, you’ll then be eligible for a
refund or store credit, depending on the product category, our investigation
and/or your own preference in accordance with this policy.
eligible for a return in the following conditions:
You have 7 calendar days to
return an item from the date you received it.
Your item must be unused
and in the same condition that you received it.
Your item must be in the
Your item needs to have the
receipt or proof of purchase.
Once we approve your request, you
will have store credit added directly to your account, and you’ll be eligible
to use it for further purchases.
When we receive
your item, we will inspect it and notify you that we have received your
returned item. We will immediately notify you on the status of your refund
after inspecting the item.
Once your request is approved, we
will initiate a refund to your credit card (or the original method of payment).
You will be
responsible for paying for your own shipping costs for returning your items.
You can also return the items to our office on hawalli , 4th floor, office No
costs are nonrefundable.
receive a refund, the cost of return shipping will be deducted from your
If you need to submit a
refund/return request, please contact us via WhatsApp +965-41016800 or email