Welcome to Furdah
This Privacy Policy sets out the basis on which any personal
data, including but not limited to payment details and other information we
collect from you or other sources or that you provide to us ("Information") will be handled by us in
connection with your access and use of www.Furdah.com, (, the "Platform"),
services and applications (collectively, the "Services").
We understand the importance you place on the Information, and we are committed
to protecting and respecting your privacy. Please read the following carefully
to understand our practices regarding your Information. By using our Services,
you agree to the handling of your Information in accordance with this Privacy
Policy.
References in this Privacy Policy to "we", "our" or "us" (or similar) are references to Furdah.
References to "user" or "you" (or similar) are references to you
as an individual or legal entity as the case may be.
WHAT INFORMATION WE MAY COLLECT FROM
YOU
In order for us to be able to provide
our services, we may collect and process the following Information about you:
a.
Information that you provide by filling in forms on our
Platform, including information provided at the time of registering to use our
Platform and other co- registrations (e.g. social media logins), subscribing to
our Services, posting material or requesting further services;
b. the Information you
provide when you enter a competition or promotion via our Platform, provide
reviews, testimonials or feedback on our Platform;
c. Information you
provide us, or that we may collect from you, when you report a problem with our
Platform;
d. a record of
correspondence if you contact us;
e. general,
aggregated, demographic and non-personal Information;
f. details of
transactions you carry out through our Platform and of the fulfilment of your
orders;
g. details about your
computer, including but not limited to your IP address, operating system and
browser type, as well as information about your general internet usage (e.g. by
using technology that stores information on or gains access to your device,
such as cookies, tracking pixels, web beacons, etc., (together,
"Cookies"));
h. your email address
from a third party if you indicate that you have consented to that third party
sharing your Information with us; and
i. any other
Information we deem necessary to enhance your experience on the Platform.
HOW WE WILL USE YOUR INFORMATION
We may use Information held about you
in the following ways:
a.
to provide you with information, products or services that
you request from us or which we feel may interest you, where you have consented
to be contacted for such purposes;
b. to provide you with
location-based services, such as advertising, search results and other personalized
content;
c. to carry out our
obligations arising from any contracts entered into between you and another
entity using our Platform or between you and us;
d. to improve our
Services and to deliver a better and more personalized service to you;
e. to ensure that
content from our Platform is presented in the most effective manner for you and
the device you use to access our Platform;
f. to notify you about
changes to our Services;
g. for any other
reason which we deem necessary to enhance your experience of the Platform;
h. to administer and
manage our incentives programs and fulfil your requests for incentives, and/or to allow you
to participate in sweepstakes and to notify you if you are a sweepstakes
winner.
TO WHOM WE MAY DISCLOSE YOUR
INFORMATION
Information about our customers is an
important part of our business. We share your Information only as described
below and with businesses that follow practices at least as protective as those
described in this Privacy Policy:
a.
Other Businesses. To offer you our Services, we may engage with businesses
who are affiliates of us and/or non-affiliated service providers (e.g.
logistics businesses used to deliver products to you, marketing companies,
payments processers to process online transactions, etc.). We may involve other
businesses in your transactions, who may store your Information in a digital
wallet to make your use of our Services more efficient.
You understand that
it is important that such businesses have access to the relevant Information to
perform their functions. We will ensure that these businesses do not use your
Information for other purposes. We may also receive Information from these business
(e.g. updated delivery and address information), which we may use (e.g. to
correct our records and deliver your next purchase). By using our Platform, you
hereby freely and specifically consent to the transfer, storage, use, and
disclosure of your Information among businesses who are affiliates of us and/or
non-affiliated service providers, wherever located. These businesses shall be
contractually bound to respect the confidentiality of your Information.
b.
Marketing and Promotional Offers. We may also use your
Information to provide you with information about goods and services which may
be of interest to you and enhance your Platform experience, service messages,
new features, enhancements, special offers and events of interest. We may
contact you via various channels, including without limitation emails, push
notifications, web notifications, post, telephone, in-app messages and news
feed cards.
We may permit third
parties to use your Information. For example, we may provide advertisers
Information to help them reach the kind of audience they want to target and to
enable us to comply with our commitments to our advertisers (e.g. by displaying
their advertisements to a target audience).
Additionally, you
may be asked to provide additional Information to participate in some of our
market research activities, including competitions and promotions. For example,
if you win a competition, you may be asked to provide further personal data to
establish your eligibility and provide you with the prize. This Information may
be collected by us or our co-sponsors or vendors for the promotion. Note that
you should review such third parties’ privacy policies to see how they may use
any information that they collect.
c.
Business Transfers. In the event that we or substantially all of our assets
are acquired, customer information will be one of the transferred assets.
d. Protection of Our Platform and
Others. We release
account and other Information when we believe such a release is appropriate to
comply with the law and law enforcement investigations and to protect the
rights, property or safety of our users or others. This includes exchanging
information with other companies and organisations for various reasons, such as
fraud protection and credit risk reduction.
Note that our Platform may, from time
to time, contain links to and from the websites of our partner networks,
advertisers and affiliates. If you follow a link to any of these websites,
please note that these websites have their own privacy policies and that we do
not accept any responsibility or liability for these policies. Please check
these policies before you submit any personal data or other information to
these websites.
HOW WE STORE YOUR INFORMATION
The Information that we collect from
you may be transferred to, and stored at, a destination outside of Egypt. It
may also be processed by staff operating outside the Egypt who work for us or
for one of our suppliers. Such staff may be engaged in, among other things, the
fulfilment of your order, the processing of your payment details and the
provision of support services. We will store your Information for as long as
necessary to fulfil the purposes indicated in this Privacy Policy or as
otherwise permitted or required by law. Your Information may be transferred,
stored, processed and used by our affiliated companies and/or non-affiliated
service providers in one or more countries outside your originating country.
Your payment details may be transferred to and stored with our affiliated
companies in order to, among other things, process your payment details and
provide support services to you
WHAT SECURITY MEASURES WE APPLY
We maintain commercially reasonable
technical, administrative, and physical safeguards to ensure your Information
is treated securely and in accordance with this Privacy Policy, and to protect
against unauthorized access or alteration to, disclosure, or destruction of
your Information. We may, for example, use encryption technology to secure your
Information during transmission to our Platform as well as external firewall
and on-host firewall technology to prevent network level attacks. Only those
authorized employees, contractors, and agents who need to know your Information
in connection with the performance of their services are allowed to access this
Information.
It is important for you to protect
yourself against unauthorized access to your password and to your devices used
to access our Services. You are responsible for keeping your password
confidential. For example, ensure that you sign off when you have finished
using a shared device.
Unfortunately, the transmission of
information via the internet is not completely secure. Although we will do our
best to protect your Information, we cannot guarantee the security of your
Information transmitted to our Platform and any transmission is at your own
risk.
HOW CAN YOU ACCESS AND AMEND YOUR
INFORMATION?
You are able to access a broad range
of information about your account and your interactions with the Platform for
the purpose of viewing and, in certain cases, updating your Information.
Examples of information you can
access easily at the Platform include:
a.
up-to-date information regarding recent orders;
b. personally
identifiable information (including name, e-mail, password, communications and
personalised advertising preferences);
c. payment settings
(including credit card information); and
d. e-mail notification
settings.
You can opt-out of receiving future
marketing communications from us at any time by adjusting your customer
communication preferences, through the unsubscribe link within the email
communication.
Also, our system will place cookies
when you log on to our Platform and this is to ensure you have an enjoyable
user experience and are able to utilise all aspects of the Platform. You may
disable Cookies by changing the settings on your browser. If you disable
Cookies, it will affect how our Platform works and you may not be able to
access or use certain areas of our Platform or full functionality. For example,
performance cookies collect information about how you use the Site, for
instance, which pages you visit most often, which allows us to provide you with
targeted and relevant choices that enhance your Site experience.
We may retain a copy of your
Information for compliance reasons. When you update Information, we may retain
a copy of the prior version for our records.
WHAT IF WE CHANGE OUR PRIVACY POLICY?
Our business changes constantly, and
our Privacy Policy may therefore also need to change. We will post the current
version of this Privacy Policy on the Platform and each such change will be
effective upon posting on the Platform or upon the date designated by us as the
"effective date".
We may e-mail periodic reminders of
our notices and conditions, but you should check our Platform frequently to see
recent changes.
It is your obligation to regularly
check the Privacy Policy. Your continued use of the Platform following any such
change constitutes your agreement to this Privacy Policy as so modified.
